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Why can’t I log in?

It is important to understand that the SFWA website has two different areas, the membership profile page (used for renewals, donations, event registrations) and the SFWA Discussion Forums. However, due to a new upgrade, you will be able to access either of those systems with the same username/password combination.

 

Membership Profile Page

My username and password are correct, why can’t I log on?

Typically, this is related to your setting for cookies. The SFWA website requires accepting two third-party cookies. If the website keeps returning you to the same page, without letting you login, then this is almost certainly the problem. We have a tutorial on how to adjust your browser, safely, to allow using the main SFWA site.

SFWA Discussion Forums

My username and password are correct, why can’t I log on?

Again, this is usually related to cookies.

  1. Go to the SFWA Discussion Forums
  2. Scroll to the bottom of the page
  3. Click “Delete all board cookies“
  4. Shut your browser completely and restart it.
  5. Return to the Discussion Forums and try again.