Why can’t I log in?
It is important to understand that the SFWA website has two different areas, the main website and the discussion forums. Each area uses a different username and password. The most common problem is getting the usernames and passwords mixed up.
Q. How do I tell which is which?
- The main website uses the email address which SFWA has on file for you as your user name.
- The Discussion Forums username is probably your name. Some members chose a different name.
If that is not the problem, read on.
Main Website
My username and password are correct, why can’t I log on?
Typically, this is related to your setting for cookies. The SFWA website requires accepting two third-party cookies. If the website keeps returning you to the same page, without letting you login, then this is almost certainly the problem. We have a tutorial on how to adjust your browser, safely, to allow using the main SFWA site.
Discussion Forums
My username and password are correct, why can’t I log on?
Again, this is usually related to cookies.
- Go to the Discussion Forums
- Scroll to the bottom of the page
- Click “Delete all board cookies“
- Shut your browser completely and restart it.
- Return to the Discussion Forums and try again.